SWITCHING THE AUDIO UNIT ON AND OFF
Press the button on the volume control. |
SELECTING THE AUDIO SOURCE
- Press your preferred audio source.
Note: Available audio sources are listed along the top of the radio screen.
PLAYING OR PAUSING THE AUDIO SOURCE
Press to pause playback. Press again to resume playback.
Note: Not all sources can be paused.
ADJUSTING THE VOLUME
Turn to adjust the volume.
You can also press the mute button on the map screen.
Some vehicles may be able to adjust the volume using buttons on the steering wheel.
SWITCHING SHUFFLE MODE ON AND OFF
Press the button on the touchscreen to switch shuffle mode on or off.
Note: Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON AND OFF
Press the button on the touchscreen to switch repeat mode on or off.
Note: Not all sources have repeat mode.
SETTING A MEMORY PRESET
- Select a station or channel.
- Press and hold a memory preset button on the touchscreen.
Note: The audio mutes briefly while the system saves the preset and returns once it is stored.
Note: You can save presets from multiple sources to the memory preset bar.
MUTING THE AUDIO
Press to mute the signal. Press again to restore the signal. |
ADJUSTING THE SOUND SETTINGS
Balance and Fade (If Equipped)
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Sound.
- Press Balance / Fade.
- Press the arrows to adjust the settings.
Tone Settings
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Sound.
- Press Tone Settings.
- Use the slider bar to adjust the settings.
Speed Compensated Volume
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Sound.
- Press Speed Compensated Volume.
- Press a setting.
Occupancy Mode (If Equipped)
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Sound.
- Press Occupancy Mode.
- Press a setting.
Sound Mode (If Equipped)
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Sound.
- Press Sound Mode.
- Press a setting.
SETTING THE CLOCK AND DATE
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Clock.
- Set the time.
Note: The AM and PM options are not available if 24-hour mode is on.
- Press the arrows to adjust the settings.
Switching Automatic Time Updates On and Off
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Clock.
- Switch Automatic time zone update on or off.
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception.
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.
SELECTING A RADIO STATION
Manually Selecting a Radio Station
Press the button to activate the tuner, and then slide or tap your finger anywhere on the scale to select a radio station. Press – or + to fine tune. |
Using Direct Tune
- Press Direct Tune to open the number pad.
- Enter the station you prefer.
Note: You can only enter a valid station for the audio source you are currently listening to.
Using Seek
Press either button. The system stops at the first station it finds in that direction. |
Using the Station List
- Press Browse.
Note: Available on FM radio only.
- Select a station.
WHAT IS DIGITAL RADIO
HD Radio™ technology is the digital evolution of analog AM/FM radio.
For additional information, visit www.HDRadio.com.
HD Radio Technology is manufactured under license from iBiquity Digital Corporation and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of XPERI. The vehicle manufacturer and XPERI are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner’s discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver that allows it to receive digital broadcasts in addition to analog broadcasts.
HD1 signifies the main programming status and is available in both analog and digital broadcasts. Other multicast stations are only available digitally and could contain new or different content.
Note: When the system first receives an HD1 station, it plays the station in the analog version until it verifies the station is an HD Radio station. Then it shifts to the digital version.
Note: There is an audio mute delay when switching to an HD2 or HD3 station because the system has to reacquire and decode the digital signal.
DIGITAL RADIO LIMITATIONS
If you are outside the reception area, the system could not work.
If you are on the fringe of the reception area, the station could mute due to weak signal strength.
Note: If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again. If you are listening to any other multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again.
Depending on the station quality, you could hear a slight sound change when the station changes between analog and digital audio.
You cannot access a saved HD station if your vehicle is outside the station’s reception area.
SWITCHING DIGITAL RADIO RECEPTION ON AND OFF
- Access the vehicle drawer on the touchscreen.
- Press SETTINGS.
- Press Radio.
- Switch HD Radio on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio is on and you tune to a station broadcasting HD Radio technology.
The color of the indicator changes to indicate the system status.
Gray indicates the system is acquiring a digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the current station is broadcasting multiple digital broadcasts. The highlighted numbers indicate additional digital channels available.
Note: For stations that have more than one HD multicast, the HD indicator and radio text appears as a button. Press the button to cycle through all of the HD stations on that specific frequency.
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio system includes a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
For additional information about extended subscription terms, visit www.SiriusXM.com in the United States, www.SiriusXM.ca in Canada, or call SiriusXM at 1-888-539-7474.
Note: SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Neither SiriusXM and its affiliates nor Ford Motor Company and its affiliates will be liable to you or any third party for any such modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Placing luggage over the antenna may reduce performance. Factory-installed and aftermarket vehicle structures including, but not limited to, roof racks and soft top roofs in a partially open position could reduce reception performance.
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and could result in the audio system muting. Your display could show an error message to indicate the interference.
LOCATING THE SATELLITE RADIO IDENTIFICATION NUMBER
- Select SiriusXM as the audio source.
- Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find the previous or next available radio channel.
Linear Tuner
The linear tuner is displayed when manually selecting a channel. You can swipe left or right on the linear tuner carousel to navigate through the channel list. Tap on a channel title to listen to it.
Using Direct Tune
- Press the channel up or down button to open the linear tuner screen.
- Press Direct Tune to open the number pad.
- Enter the channel you prefer.
Using Browse
- Press Browse.
- Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. You can subscribe or manage your subscription directly from the touchscreen.
SiriusXM Favorites
While you are listening to SiriusXM, you can save favorites by:
- Tapping the currently tuned channel or show logo on the SiriusXM audio screen.
- Tuning to a channel or show you want to save as a favorite. Navigate to the SiriusXM Favorites screen and press the Add Current button. The currently tuned channel or show is saved as a favorite.
- Saving a radio preset. This saves the currently tuned SiriusXM channel or show as a favorite
Note: Requires a trial or active subscription to use.
Listening History
Listening history is a list of recently listened to SiriusXM content. You can view, manage and reset the listening history using the controls on the touchscreen.
Note: Requires a trial or active subscription to use.
Help and Support
You can contact SiriusXM Customer Care directly from SYNC and view information required to manage your SiriusXM account.
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Error Message | Potential Effects | Recommended Action |
---|---|---|
Connectivity Disabled | Internet streaming and On Demand shows are unavailable and some SiriusXM features are disabled. | Internet connectivity is turned off. See Connected Vehicle. |
No Internet | Audio system may mute. Switch to Satellite button may be displayed on the SiriusXM audio screen if the channel is also available via satellite. | SYNC attempts to connect. See Satellite Radio Limitations. Switch to a satellite connection for the current channel if the option is available. |
No Satellite Signal | Audio system may mute. Switch to Internet button may be displayed on the SiriusXM audio screen if the channel is also available via streaming. | Antenna may be obstructed or satellite reception is weak in your location. See Satellite Radio Limitations. Switch to an internet connection for the current channel if the option is available. |
Slow Network Connection | Audio system may mute while the audio attempts to load. | Allow some time for the audio to load or tune to a different channel. |
Channel Unavailable | Audio system may mute. Radio may tune to a different channel. | A temporary update may be in progress. Allow some time before retrying to tune to the channel. If the issue continues, the channel may no longer be available. |
Episode Unavailable | Audio system may mute. Radio may tune to a different channel. | A temporary update may be in progress. Allow some time before retrying to play the episode. If the issue continues, the episode may no longer be available. |
Something went wrong | Audio system may mute. Radio may tune to a different channel. | Allow some time and retry the action. |
Subscribe to Listen | Cannot listen to selected content. Content may appear grayed out and some features may be disabled. | Your subscription has expired or you have not yet subscribed for access to the listed content. Navigate to Subscription under the Satellite Radio Settings menu. If you have an active subscription which includes the listed channel or content and you see this error, you may need to refresh your radio. To refresh your SiriusXM radio, visit www.siriusxm.com/refresh in the US, or www.siriusxm.ca/refresh in Canada. You may need to provide your SiriusXM Radio identification number. See Locating the Satellite Radio Identification Number. |
Upgrade to Listen | Cannot listen to selected content. Content may appear grayed out and some features may be disabled. | Your subscription does not include access to the listed content. You may need to upgrade your subscription. Navigate to Subscription under the Satellite Radio Settings menu. If you have an active subscription which includes the listed channel or content and you see this error, you may need to refresh your radio. To refresh your SiriusXM radio, visit www.siriusxm.com/refresh in the US, or www.siriusxm.ca/refresh in Canada. You may need to provide your SiriusXM Radio identification number. See Locating the Satellite Radio Identification Number. |
Location Restricted Content | Audio may mute. Not available in your location or Unable to determine your location may be displayed. | Content is not available in your location or SiriusXM is unable to determine your location. Tuning to a different channel may resolve the issue. |
Channel Blocked | Audio may mute. Radio may tune to a different channel. | The Block Explicit Content filter is turned on. Navigate to Listener Settings under the Satellite Radio Settings menu to access the Block Explicit Content filter. Navigate to Listener Settings. See Satellite Radio Settings. |
Antenna Problem or Hardware Problem | Audio may mute. Access to SiriusXM features may be unavailable. | If issue persists, you may need to visit an authorized dealer for service. |
SiriusXM Updating… | Audio may mute. | Allow SiriusXM some time to complete updating. |
Loading… | Audio may mute. Content may be temporarily unavailable while loading. | No action necessary. If loading time is longer than usual, See Satellite Radio Settings. |
SiriusXM Loading… | Audio may mute. Content and controls may be temporarily unavailable. | No action necessary. Allow SiriusXM some time to finish loading. |