Ford Mustang Mach-E Vehicle Software Updates

VEHICLE SOFTWARE UPDATES

This introduces new features and provides updates to the vehicle’s software systems. Make sure to switch Automatic Updates on, set a recurring update schedule, and connect your vehicle to Wi-Fi. Updates could take longer when not connected to Wi-Fi or could not download at all.   See connected services

Your vehicle may be able to receive drivable software updates, non-drivable software updates or both. Drivable software updates happen during normal vehicle usage and require limited input from you. You are notified on your touchscreen and connected device prior to a non-drivable update.

Most non-drivable updates complete in less than 30 minutes, although some updates could take up to a few hours.

You are notified of the vehicle software update status on the top left of the touchscreen. You can also see the notifications on your connected device.   See   Software Update Indicators. 

Vehicle Software Update Requirements

Non-drivable software updates do not install if any of the following occur:

• Your vehicle is running.
• Your vehicle is switched on.
• Your vehicle is not parked.
• The 12 V battery charge is too low.
• The hazard indicators are switched on.
• The alarm is sounding.
• The doors are open.
• The parking lamps are switched on.
• You are pressing the brake pedal.
• An emergency call is in process.
• Your vehicle is in limp-home mode.

Vehicle Software Update Limitations

Once you begin a non-drivable software update, you cannot:

• Cancel the update.
• Enter your vehicle unless you have a key blade.You can open the doors using the mechanical latch if child locks are not on.
• Use the remote control to lock, unlock or start your vehicle.
• Drive your vehicle.
• Charge your vehicle.Charging resumes once the update completes.

SOFTWARE UPDATE SETTINGS

To access the Software Updates menu:

1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Software Updates.

You can do the following in the Software Updates menu:

• Switch Automatic Updates on and off.
• Schedule and install software updates.
• View software update details.

  Press the button next to a menu option for more information.

Switching Automatic Updates On and Off

Your vehicle may come with Automatic Updates switched on. To make sure your vehicle always has the latest software, which could include security or other enhancements, we do not recommend switching Automatic Updates off.

Note:   Software updates require approval to download or install with Automatic Updates switched off.

Scheduling and Installing Software Updates

Scheduling Software Updates

From the Software Updates menu:

1. Press Schedule Updates.
2. Select the days and time for updates.
3. Press Save.

The more days that updates are scheduled, the more frequently your vehicle installs new updates. We recommend selecting a time you normally do not need your vehicle, such as overnight.

Note:   The schedule you set is recurring. If Automatic Updates is on, every time a non-drivable update is available, it installs on this schedule unless you change it. You are notified on your touchscreen and connected device prior to a non-drivable update, with an option to reschedule it.

Installing Software Updates

Using the Status Bar

1. Press a Software Update indicator on your touchscreen when it appears.
2. Follow the instructions on the touchscreen.

Using the Touchscreen

From the Software Updates menu:

1. Press Update Details.
2. Press Update Now.

Viewing Software Update Details

From the Software Updates menu:

1. Press Update Details.

SOFTWARE UPDATE INDICATORS

You can press the indicators in the status bar when they appear for more information.

Vehicle software update reminder, schedule required, confirmation of default schedule required, or consent required.

Vehicle software update canceled, update not successful, or precondition not met.

Vehicle software update successful.